Terms and Conditions

All prices are wholesale and are for each. Prices quoted herein are subject to change without notice. Prices are quoted in U.S. dollars.

Minimum Orders:
Annual opening order minimum is $300. Reorder minimum is $100. Orders under $100 are subject to a $7.50 handling charge. C & F Enterprises reserves the right to round quantities to the nearest minimum inner pack or master pack.

Terms of Sale:
Net 30 days, subject to credit approval. A 1.5% service charge will be added to all past due accounts. C & F Enterprises accepts Visa, MasterCard and American Express. C & F Enterprises, Inc. will accept COD with a 25% deposit for new accounts. F.O.B. Newport News VA.

Merchandise Claims:
All claims for defective or damaged merchandise must be made within 10 days of receipt of merchandise. All requests for credit of defective merchandise must be submitted in writing to Customer Service. Customer Service will notify customer of appropriate action. No merchandise may be destroyed in the field without proper authorization from Customer Service. Refused shipments will be charged a 20% restock fee and the customer will be responsible for the full freight charges (inbound & outbound). No returns are accepted without authorization from Customer Service.

Shipments are sent either UPS, Fed Ex, or truck. Shipments are sent to either your residence or business location. Customer must indicate the shipping address as residential or business. Drop shipment directly to customers is not an option. Prepaid orders have approximated shipping fees and subject to change based on actual shipping charges when order is shipped.

Backorders are indicated on your original invoice. Backorders under $25 will be automatically cancelled. Backorders will be shipped if and when merchandise becomes available.

Errors in price, packaging, or description which may occur in this catalog are subject to correction. Measurements are approximate.

All orders and correspondence should be sent to:

C & F Enterprises, Inc., Attn: Customer Service
819 Blue Crab Road
Newport News VA 23606

Special Note:
All products are handcrafted. Slight variations add to the uniqueness of each handmade piece. The quality and durability of each piece is of superior craftsmanship and will be cherished additions to any home.